Health services in the east metropolitan area are changing. These changes are about delivering first class healthcare services that meet the growing needs of our community.

We treat more than 78,000 outpatients each year and run a number of outpatient clinics to provide ongoing care and treatment for patients. Outpatient clinics operate to provide healthcare to patients who require an examination or treatment, but who are not required to stay in hospital overnight.

Making an appointment

Outpatient appointments are made after referral from your General Practitioner (GP) or for further treatment after being discharged from hospital. Outpatient appointment information is then posted to patients.

Additional information is available for health professionals seeking more information about outpatient referrals at BHS.

What to bring

When an outpatient appointment has been arranged, it is recommended that patients bring:

  • Medicare card or health care card
  • a list of current medications (including creams, eye drops and over the counter medications)
  • any relevant x-rays.

Patients are also advised that wait times for outpatient appointments can vary.

Changing an appointment

If you are unable to attend your outpatient appointment, follow the directions outlined in your appointment letter or contact Outpatient Direct on 1300 855 275 as soon as possible.